Lana’s Beauty NYC — Privacy Policy

Last updated: September 14, 2025

Summary: We collect only what we need to book and deliver services, process payments, and communicate with you. If you opt in to SMS/MMS, we’ll send reminders, confirmations, and occasional offers. You can reply STOP at any time to cancel; reply HELP for help. Message & data rates may apply.

1) Who we are

Lana’s Beauty NYC (the “Company,” “we,” “us,” or “our”) provides beauty and wellness services and related online tools.

Legal entity: Lana Beauty Studio Corp
Address: 1204 Avenue U, Suite 1220, Brooklyn, NY 11229
Email: lanabeautystudiony@gmail.com
Phone (voice/SMS): 347-562-3500
Website: [https://lanasbeautynyc.com]

This Privacy Policy explains how we collect, use, disclose, and protect personal information. It applies to our website(s), booking forms, in‑studio interactions, email and SMS/MMS communications, and any other services that link to this Policy (collectively, the “Services”).

2) Information we collect

• Identity & Contact Data: name, email, phone number, billing address.

• Booking & Service Data: appointment details, service preferences, consultation notes, photos you choose to share.

• Payment Data: processed securely by our payment processor; we do not store full card numbers.

• Communications Data: emails, SMS/MMS content, chat messages, call logs (time/date/duration).

• Device/Usage Data: IP address, device type, browser, pages viewed, cookies, analytics identifiers.

• Marketing Preferences: opt‑in/opt‑out choices for email and SMS/MMS.

• Location Data (approximate): derived from IP or user selection for nearest location, if applicable.

3) How we collect it

• Directly from you: when you book, purchase, sign up for messages, or contact us.

• Automatically: via cookies, pixels, and similar technologies.

• From service providers: scheduling, payment, CRM, and messaging providers acting on our behalf.

• From social or referral platforms: when you interact with our ads or profiles.

4) How we use personal information

• To provide Services: create/manage bookings, deliver treatments, process payments, and provide customer support.

• Operational communications: appointment confirmations/updates, reminders, rescheduling notices, receipts.

• Marketing communications (with consent where required): promotions, new services, and special offers.

• SMS/MMS program management: see Section 7 below.

• Analytics & improvement: measure performance, fix issues, improve user experience.

• Security & fraud prevention: monitor, detect, and prevent unauthorized or illegal activity.

• Legal compliance: tax, accounting, recordkeeping, and responding to lawful requests.

5) Sharing of information

We do not sell personal information. We share information only with:

• Service providers/processors: scheduling/CRM, payment, email/SMS gateways, web hosting, analytics.

• Business transfers: if we merge, sell assets, or reorganize.

• Legal & safety: to comply with law or protect rights, safety, or property.

• With your direction/consent: e.g., referrals or reviews you choose to publish.

Service providers are bound by contracts to use personal information only to perform services for us and to safeguard it appropriately.

6) Cookies, analytics, and tracking

We use cookies and similar technologies for core site functionality, remembering preferences, and analytics. You may control cookies via your browser settings; disabling some cookies may affect site features. At this time, we do not respond to “Do Not Track” signals.

7) Mobile Messaging (SMS/MMS) Privacy

Program name: Lana’s Beauty NYC Alerts
Purpose: appointment reminders, confirmations, updates, review requests, customer support, and occasional promotions.
Opt‑in: you consent by submitting your mobile number and completing a sign‑up action (e.g., entering a verification code, checking an opt‑in box, or clicking a consent button). Consent is not a condition of purchase.
Frequency: message frequency varies.
Opt‑out: reply STOP to any message to cancel. You may also email us at [support@lanasbeautynyc.com].
Help: reply HELP for assistance or contact us using the details above.
Fees: message & data rates may apply.
Carriers: carriers are not liable for delayed or undelivered messages.
Data use: phone numbers and messaging metadata/content are used only to administer our messaging program, deliver messages, and comply with law. We do not sell mobile numbers or SMS consent data.
Age: the messaging program is intended for individuals 18+.

8) Data retention

We retain personal information only as long as necessary for the purposes described above, including legal, tax, and accounting obligations. Retention periods depend on the type of data and our regulatory requirements.

9) Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. No system is 100% secure; we cannot guarantee absolute security.

10) Your privacy rights

Depending on your location, you may have rights to access, correct, delete, or limit the use of your personal information, and to opt out of certain processing. California residents may also have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to opt out of “sharing” for cross‑context behavioral advertising. To exercise rights, contact us at the details above. We may verify your request.

11) Children

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us to delete it.

12) International users

If you access the Services from outside the United States, you consent to processing in the U.S., where data protection laws may differ from those in your country.

13) Changes to this policy

We may update this Policy from time to time. The “Last updated” date reflects the most recent changes. Material changes will be posted on this page.

14) Contact

Questions or requests?
Legal entity: Lana Beauty Studio Corp
Address: 1204 Avenue U, Suite 1220, Brooklyn, NY 11229
Email: lanabeautystudiony@gmail.com
Phone (voice/SMS): 347-562-3500
Website: [https://lanasbeautynyc.com]

Lana’s Beauty NYC — Terms & Conditions 

Last updated: September 14, 2025

These Terms & Conditions (the “Terms”) govern your access to and use of the Services provided by Lana’s Beauty NYC. By using our Services, you agree to these Terms.

1) Services

We provide beauty and wellness services, online booking, reminders, and related communications. We may update or discontinue Services without notice where lawful.

2) Eligibility

You must be 18 years or older to book services online or enroll in our mobile messaging program. Parents/guardians may book for minors where permitted by law and studio policy.

3) Accounts & accurate information

You agree to provide accurate contact and booking information and to keep it up to date. You are responsible for any activity that occurs under your account or booking record.

4) Consent to electronic communications (E‑SIGN)

By providing your email and/or mobile number, you consent to receive electronic communications, including confirmations, reminders, updates, and disclosures. You may withdraw consent by unsubscribing from email, replying STOP to SMS, or contacting us (some notices may still be provided where required by law).

5) Mobile Messaging Terms (A2P 10DLC)

Program name: Lana’s Beauty NYC Alerts
Content: appointment reminders, confirmations, updates, review requests, support messages, and occasional promotions.
Opt‑in: you consent by submitting your mobile number and completing a clear opt‑in action (e.g., entering a one‑time code, checking a box, or tapping a consent button). Consent is not a condition of purchase.
Frequency: message frequency varies.
Fees: message & data rates may apply.
Opt‑out: reply STOP to cancel.
Help: reply HELP or contact us 
Email: lanabeautystudiony@gmail.com
Phone (voice/SMS): 347-562-3500
Website: [https://lanasbeautynyc.com]
Carriers: not liable for delayed or undelivered messages.
Data: we use your phone number and messaging data solely to operate the program, per our Privacy Policy. We do not sell mobile numbers or consent data.
Age: program intended for 18+.
Prohibited content: you may not use or request our messaging Services for illegal, harmful, or restricted content (including sexual content, hate speech, alcohol, firearms, tobacco, or other content restricted by carrier policies).
Changes: we may modify or terminate the program at any time with notice where required.

Required disclosure: “Lana’s Beauty NYC Alerts: Msg freq varies. Msg & data rates may apply. Reply STOP to cancel, HELP for help. Carriers are not liable for delayed or undelivered messages. Consent not a condition of purchase.”

6) Booking, cancellations, and no‑shows

• Deposits/Fees: certain services may require a deposit or preauthorization.

• Rescheduling: please reschedule at least [24] hours in advance.

• No‑Show/Late Cancel: late cancellations or no‑shows may incur a fee per our posted policy.

• Refunds: product/service refunds follow our posted policy and applicable law.

7) Payments

Payments are processed by third‑party processors. By submitting payment information, you authorize charges for booked services, deposits, and applicable taxes/fees. We do not store full payment card numbers.

8) Health, safety, and results

You agree to disclose relevant health information to ensure safe treatment. Results vary by individual. Nothing in the Services constitutes medical advice. In case of an emergency, call 911.

9) Acceptable use

You agree not to misuse the Services, attempt unauthorized access, interfere with operations, or post content that is unlawful, infringing, or harmful.

10) Intellectual property

All content, trademarks, logos, and materials on the Services are owned by us or our licensors and protected by law. You may not copy, distribute, or create derivative works without permission.

11) Third‑party services

We may integrate with scheduling, messaging, analytics, or payment providers. Those services have their own terms and privacy policies, which govern their handling of your information.

12) Disclaimer of warranties

Services are provided “as is” and “as available.” We disclaim all warranties to the maximum extent permitted by law.

13) Limitation of liability

To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, consequential, or punitive damages, or any lost profits or data, arising from or related to your use of the Services. Our total liability will not exceed the amounts you paid for the applicable Services during the three (3) months preceding the claim.

14) Indemnification

You agree to indemnify and hold us harmless from claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms or misuse of the Services.

15) Dispute resolution; governing law

These Terms are governed by the laws of the State of New York (without regard to conflict‑of‑laws rules). Any dispute will be resolved by binding arbitration on an individual basis in New York, NY, under the rules of JAMS (or comparable administrator). Class actions and jury trials are waived. You may opt out of arbitration within 30 days of first use by emailing [support@lanasbeautynyc.com] with subject line “Arbitration Opt‑Out.”

16) Changes to Terms

We may update these Terms at any time. Updated Terms will be posted with a new “Last updated” date. Continued use of the Services constitutes acceptance of the revised Terms.

17) Contact

Lana’s Beauty NYC
Email: [support@lanasbeautynyc.com]
Phone (voice/SMS): [(XXX) XXX‑XXXX]
Address: [Street, City, State, ZIP]

Appendix A — Copy‑and‑paste A2P language for your site/forms

Place one of these next to any phone number field and checkbox.

Short disclosure (inline):
“By entering your phone number and clicking Book/Submit, you agree to receive recurring SMS from Lana’s Beauty NYC related to your appointment and occasional promotions. Msg & data rates may apply. Msg freq varies. Reply STOP to cancel, HELP for help. Consent not a condition of purchase. See our [Privacy Policy] and [Terms].”

Checkbox version:
☐ “I agree to receive SMS from Lana’s Beauty NYC about my appointments and offers. Msg & data rates may apply. Msg freq varies. Reply STOP to cancel. Consent not a condition of purchase.”

Footer snippet (for Messenger/Chat widgets too):
“Lana’s Beauty NYC Alerts — Msg freq varies. Msg & data rates may apply. Reply STOP to cancel, HELP for help. Carriers not liable for delayed or undelivered messages.”

Opt‑out confirmation text (suggested template):
“You have successfully opted out and will no longer receive messages from Lana’s Beauty NYC. Reply START to resubscribe or contact support@lanasbeautynyc.com.”